SOS MÉDECINS GRAND PARIS (75) FAQ

SOS MÉDECINS PRACTICAL GUIDES!

Sore throat: What you need to know!

Communicable diseases: In a children’s collectivity: what should you do?

High temperatures: the right things to do!

Bronchiolitis in infants: What should you do?

Head Trauma: first aid!

Acute diarrhoea in infants: What you need to know!

Whooping Cough: In a children’s collectivity: what should you do?

Lyme Disease: the right things to do!

Infant feeding: first aid!

Sore throat

What you need to know!

Communicable diseases:

In a children’s collectivity: what should you do?

High temperatures

the right things to do!

Bronchiolitis in infants

What should you do?

Head trauma

first aid!

Acute diarrhoea in infants:

What you need to know!

Whooping Cough

In a children’s collectivity: what should you do?

Lyme Disease

the right things to do!

Urinary Tract Infections

What should you do?

Infant feeding

first aid!

DO YOU HAVE ANY QUESTIONS?

WE HAVE THE ANSWERS!

MEDICAL EMERGENCIES

How should I prepare SOS Médecins visit?

In order to receive care an emergency medical visit , you need to prepare your administrative documents and prepare your home for the arrival of the emergency doctor.

Prepare for the SOS Médecins home visit

What to do while waiting for the doctors to arrive?

Has our SOS Médecins Call Centre confirmed the imminent arrival of one of our emergency doctors? Don’t panic if the doctor is delayed, our waiting times depend on the number of calls. Follow our advice…

Wait for the emergency doctor

How can you contact SOS Médecins Grand Paris?

Do you want to ask an emergency visit from a GP at home ? Contact our teams by phone on 36 24 (0.12 €/min) or via our web interface.

Contact SOS Médecins Grand Paris, how does it work?

Nobody is answering at the Call Centre, what should I do?

In a particular situation, or if there is a seasonal epidemic, for example, SOS Médecins Grand Paris Call Centre may be saturated and our coordinating doctors may not be able to offer you a rapid doctor visit. Please be patient and understanding…

Manage your waiting time

Who are the doctors who come to my home?

All of our SOS Médecins general practitioners are committed to providing quality emergency medical care, as well as accompanying and reassuring individuals in emergency situations that can be daunting.

See who our doctors are

The SOS Médecins application is not working, who should I contact?

If you have any questions, apart from a request for an emergency visit or a consultation, contact our association SOS Médecins Grand Paris using the contact form on the special page.

I have a non-medical question

I have to go away while I wait for the doctor, who do I contact?

It is imperative that you notify our Call Centre of your absence. It helps us to avoid useless visits at home.

I have a non-medical question

What documents should I give during doctor visiting?

In order to facilitate the doctor’s job, and also the payment and reimbursement of the emergency home medical visit, please, prepare a number important administrative documents.

Manage the administration before the doctor’s arrival

SOS MÉDECINS CONSULTATIONS

In what cases can I request an SOS Médecins consultation?

Take note, you need to be aware that our GPs and specialists only see patients for medical consultations in one of our two consultation Centres in special situations.

Can I request a consultation?

My doctor is away when I need to renew my prescription, so can I book an appointment?

Our SOS Médecins Medical Centres bridge the gap and provide continuity of medical care if your GP is away, but does not renew prescriptions.

See conditions for requesting an SOS Médecins consultation

My phlebologist is away, so can I call SOS Phlébologie?

The SOS Médecins Paris 13th Medical Centre shares its premises with a service for managing phlebology consultations and emergencies. Please do not hesitate to contact us if you have any requests while your phlebologist is away on 36 24 (0.12 €/min) or 01 47 07 77 77.

Contact SOS Phlebology

How can I book an appointment at one of the two SOS Médecins Medical Centres?

As with requests for emergency house calls, SOS Médecins advises you to make an appointment in one of our two SOS Médecins Medical Centres, by calling on 36 24 (0.12 €/min) or on 01 47 07 77 77, or book it online.

Book an appointment for an SOS Médecins consultation

Which documents are compulsory for a general medicine consultation?

You need to bring certain administrative documents when you come to our SOS Médecins Medical Centre. Il helps to provide you with a right service and reimbursement of the consultation.

See the list of compulsory documents

DUTY PHARMACIES

Which are the duty pharmacies open at night in Paris?

Do you need medicines urgently? You do not know which duty pharmacy open 24/7 to go to? SOS Médecins Grand Paris provides you with a list of all duty pharmacies in Paris (75), in Seine-Saint-Denis (93), in Hauts-de-Seine (92) and in Val-de-Marne (94).

See list of duty pharmacies in Paris

I live in Ile-de-France, how can I find out which duty pharmacies are near me?

Use our search tool for duty pharmacies open every night and on public holidays in Seine-Saint-Denis (93), Hauts-de-Seine (92) and Val-de-Marne (94) Find quickly a pharmacy open 24/7 near you.

See the list of duty pharmacies in Ile-de-France

SOS VACCINATIONS

I am going soon for a trip outside Europe, so what vaccinations should I have?

It is important, when travelling outside Europe, to carefully prepare for your journey. Indeed, to avoid any health risk, you need to have a number of mandatory vaccinations. Find the list of compulsory and recommended vaccinations for travel outside Europe.

See the SOS Vaccination list

I am going to Asia, do I need a yellow fever vaccination?

Are you looking for information about the risk of contracting yellow fever in Asia? Contact our international vaccination Centre SOS Médecins for more information.

Contact SOS Vaccination

We are leaving soon for Africa with our children, so what specific precautions should we take?

We give you all necessary information to help you to prepare the trip with your children, as well as the recommendations about the vaccines children going to Africa must have: yellow fever, malaria and meningococcal meningitis.

Find all our advice to travellers

What vaccines for which countries?

Find different compulsory and/or recommended vaccines, divided according to their importance. Health risks vary according to the geographical area you wish to visit.

See our table of traveller vaccines

Back from a trip, I think I have the symptoms of a tropical disease, so who can I contact?

If you contract a tropical disease, or if you have any doubts after a trip to health-risk areas, you must quickly go to one of the tropical disease treatment services of the Paris and Ile-de-France hospitals.

Find the list of specialised departments in Ile-de-France

RECRUITMENT

What type of contract can SOS Médecins offer me as a young doctor at the end of my training?

SOS Médecins Grand Paris offers its emergency doctors regular replacement contracts for a minimum of two weekends per month, public holidays and school holidays.

See all the contracts available to doctors

I don’t have any medical training. Can I apply for a job with SOS Médecins Grand Paris?

The work of SOS Médecins Grand Paris could not be done without the help of our teams of teleoperators. So if you wish to become a member of our association and you have a taste for relationships, become an SOS Médecins teleoperator.

Find all the recruitment conditions for call centre operators

How can I submit my application?

Would you like to join SOS Médecins Grand Paris? It could not be easier! Whether you are applying for a job as a call centre operator or a general practitioner, contact the SOS Médecins recruitment services using our special recruitment contact form.

See our SOS Médecins recruitment form

OTHER QUESTIONS

What is the amount of Social Security coverage for SOS Médecins?

To know the amount of Social Security coverage for your SOS Médecins consultation in one of our two medical centres, or the emergency doctor visiting? Find the details of SOS Médecins rates for services.

Find the details of SOS house calls rates

Find the details of SOS Médecins consultations rates

How can I obtain reimbursement for my medical fees?

Whether you are requesting total or partial reimbursement for an SOS Médecins medical consultation, or an SOS Médecins medical home visit, you must contact our administrative department, located in the SOS Médecins 13th Medical Centre.

Find out the details for the SOS house calls rates

Find out the details of the fees for SOS Médecins consultations 

What are the prices for SOS Médecins visits and consultations?

Calmly plan the payment of your medical care, for an emergency visit to your home or for a consultation in our SOS Médecins Medical Centre, using the summary of prices for SOS Médecins Grand Paris medical services.

Find the breakdown of prices for SOS Médecins home visits

Find the breakdown of prices for SOS Médecins consultations

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