SOS DOCTORS VISITS: 24/7 interventions in Seine-Saint-Denis (93)
SOS Médecins 93 guarantees the intervention of general practitioners 7 days a week and 24 hours a day. In the event of a medical emergency or if you are unable to travel, our emergency doctors will come directly to your home, workplace, or retirement home. We cover most municipalities in the Seine-Saint-Denis department (93) and the entire Paris region.
For any medical requests, contact our SOS Médecins 93 Call Center.
Are you in Île-de-France? SOS MÉDECINS is coming to you!
How do I contact our emergency home visit service?
Before calling SOS Médecins
Prepare for the doctor's arrival at your home
Manage administrative and post-visit matters
Due to the large number of calls received each day, SOS Médecins 93 relies on an algorithm developed to prioritize requests. The goal is to provide a rapid and appropriate response to each call, 24/7, whether it is a request for medical consultation or emergency medical intervention.
SOS MEDIC CALL CENTER FOR SEINE-SAINT-DENIS (93): How does it work?
Under the supervision of a Regulating Doctor, Medical Regulation Assistants (ARM) handle all intervention requests for the Seine-Saint-Denis department, day and night.
They will listen to you to determine the urgency of your situation and plan an intervention accordingly. This ranges from telephone advice to a doctor, to contacting the emergency services in the event of a serious emergency.
You will therefore need to answer specific medical questions regarding your state of health or that of your loved one, in order to quickly identify the problem.
Our medical regulator will also collect from you the information necessary for the doctor to find your home, and thus respond to your request in the best possible conditions.
WHAT SHOULD I DO BEFORE CONTACTING SOS MÉDECINS 93?
To ensure smoother processing of your request, please have the following information ready before dialing 3624 (€0.15/min):
01 - Contact information
A landline number to ensure we can reach you if needed.
02 - Age and identity of the patient
03 - Place of intervention
The exact address to which the doctor or emergency services must go, as well as any additional access information (intercom, access code, building, floor, door number).
04 - What is the problem?
05 - Availability
or possible unavailability, in the event that an incident forces the doctor to carry out the visit within a longer period than expected.
It is imperative that you do not leave after your call.
AN EMERGENCY SOS MEDIC IS ON THE WAYHow to prepare for his arrival?
WAITING TIMES
SOS Médecins 93 has a call dispatch system to respond to all requests as quickly as possible. At the end of your call, you will be given an estimated maximum wait time. Our teams will do their best, but keep in mind that emergencies, the number of calls, or simply traffic can unfortunately extend this wait time.
WAITING FOR THE DOCTOR
This gives you time to prepare your administrative file. Save time by preparing prescriptions, health records, a list of current treatments and allergies, and any other medical information that can help with diagnosis.
Do you have a pet? Prepare for unpleasant surprises by keeping your four-legged friend away while they adjust to the presence of a stranger in their home, whether they're a doctor or not.
MANAGE CARE AND REIMBURSEMENT for your emergency home visit
ATTENTION! This contact form is only for requests for administrative documents; no medical or other requests will be taken into account.
You can also contact our administrative services directly:
SOS Médecins home visits under sector 1 agreement