SOS DOCTORS GRAND PARIS (75) FREQUENTLY ASKED QUESTIONS
FIND ALL OUR PRACTICAL SOS DOCTORS INFORMATION SHEETS!
Sore Throat
Sore Thorat: What you need to know!
Communicable diseases
Communicable diseases: In a community of children: what to do?
High temperatures
High temperatures: the right things to do!
Bronchiolitis in infants
Bronchiolitis in infants: What should you do?
Head trauma
Head trauma: first aid!
Acute diarrhea in infants
Acute Diarrhea in Infants: What You Need to Know!
Whooping cough
Whooping Cough: In a children’s collectivity: what should you do?
Lyme disease
Lyme Disease: the right things to do!
Urinary tract infections
Urinary tract infections: What to do?
Infant feeding
Infant feeding: first aid!
Cystitis in women
Acute cystitis in women
DO YOU HAVE A QUESTION? We have the answer!
MEDICAL EMERGENCIES
How should I prepare SOS Médecins visit?
In order to receive care and emergency medical visit , you need to prepare your administrative documents and prepare your home for the arrival of the emergency doctor.
What to do while waiting for the doctors to arrive?
Has our SOS Médecins Call Centre confirmed the imminent arrival of one of our emergency doctors? Don’t panic if the doctor is delayed, our waiting times depend on the number of calls. Follow our advice…
How can you contact SOS Médecins Grand Paris?
Do you want to ask an emergency GP house call? Contact our teams by phone on 36 24 (0.12 €/min) or via our web interface.
Nobody is answering at the Call Centre, what should I do?
In a particular situation, or if there is a seasonal epidemic, for example, SOS Médecins Grand Paris Call Centre may be saturated and our coordinating doctors may not be able to offer you a rapid doctor visit. Please be patient and understanding…
Who are the doctors who come to my home?
All of our SOS Médecins general practitioners are committed to providing quality emergency medical care, as well as accompanying and reassuring individuals in emergency situations that can be daunting.
The SOS Médecins application is not working, who should I contact?
If you have any questions, apart from a request for an emergency visit or a consultation, contact our association SOS Médecins Grand Paris using the contact form on the special page.
I have to go away while I wait for the doctor, who do I contact?
It is imperative that you notify our Call Centre of your absence. It helps us to avoid useless visits at home.
What documents should I give during doctor visiting?
In order to facilitate the doctor's work, but also the management and reimbursement of emergency medical intervention at home, our teams ask you to prepare a certain number of important administrative documents.
SOS MÉDECINS CONSULTATIONS
In what cases can I request an SOS Médecins consultation?
Take note, you need to be aware that our GPs and specialists only see patients for medical consultations in one of our two consultation Centres in special situations.
My doctor is away when I need to renew my prescription, so can I book an appointment?
Our SOS Médecins Medical Centres bridge the gap and provide continuity of medical care if your GP is away, but does not renew prescriptions.
My phlebologist is away, so can I call SOS Phlébologie?
The SOS Médecins Paris 13th Medical Centre shares its premises with a service for managing phlebology consultations and emergencies. Please do not hesitate to contact us if you have any requests while your phlebologist is away on 36 24 (0.12 €/min) or 01 47 07 77 77.
How can I book an appointment at one of the two SOS Médecins Medical Centres?
As with requests for emergency house calls, SOS Médecins advises you to make an appointment in one of our two SOS Médecins Medical Centres, by calling on 36 24 (0.12 €/min) or on 01 47 07 77 77, or book it online.
Which documents are compulsory for a general medicine consultation?
You need to bring certain administrative documents when you come to our SOS Médecins Medical Centre. Il helps to provide you with a right service and reimbursement of the consultation.
DUTY PHARMACIES
Which are the duty pharmacies open at night in Paris?
Do you need medicines urgently? You do not know which duty pharmacy open 24/7 to go to? SOS Médecins Grand Paris provides you with a list of all duty pharmacies in Paris (75), in Seine-Saint-Denis (93), in Hauts-de-Seine (92) and in Val-de-Marne (94).
I live in Ile-de-France, how can I find out which duty pharmacies are near me?
Use our search tool for duty pharmacies open every night and on public holidays in Seine-Saint-Denis (93), Hauts-de-Seine (92) and Val-de-Marne (94). Find quickly a pharmacy open 24/7 near you.
SOS VACCINATIONS
I am going soon for a trip outside Europe, so what vaccinations should I have?
It is important, when travelling outside Europe, to carefully prepare for your journey. Indeed, to avoid any health risk, you need to have a number of mandatory vaccinations. Find the list of compulsory and recommended vaccinations for travel outside Europe.
I am going to Asia, do I need a yellow fever vaccination?
Are you looking for information about the risk of contracting yellow fever in Asia? Contact our international vaccination Centre SOS Médecins for more information.
We are leaving soon for Africa with our children, so what specific precautions should we take?
We give you all necessary information to help you to prepare the trip with your children, as well as the recommendations about the vaccines children going to Africa must have: yellow fever, malaria and meningococcal meningitis.
What vaccines for which countries?
Find different compulsory and/or recommended vaccines, divided according to their importance. Health risks vary according to the geographical area you wish to visit.
Back from a trip, I think I have the symptoms of a tropical disease, so who can I contact?
If you contract a tropical disease, or if you have any doubts after a trip to health-risk areas, you must quickly go to one of the tropical disease treatment services of the Paris and Ile-de-France hospitals.
RECRUITMENT
What type of contract can SOS Médecins offer me as a young doctor at the end of my training?
SOS Médecins Grand Paris offers its emergency doctors regular replacement contracts for a minimum of two weekends per month, public holidays and school holidays.
I don’t have any medical training. Can I apply for a job with SOS Médecins Grand Paris?
The work of SOS Médecins Grand Paris could not be done without the help of our teams of teleoperators. So if you wish to become a member of our association and you have a taste for relationships, become an SOS Médecins teleoperator.
Find all the recruitment conditions for call centre operators
How can I submit my application?
Would you like to join SOS Médecins Grand Paris? It could not be easier! Whether you are applying for a job as a call centre operator or a general practitioner, contact the SOS Médecins recruitment services using our special recruitment contact form.
OTHER QUESTIONS
What is the amount of Social Security coverage for SOS Médecins?
To know the amount of Social Security coverage for your SOS Médecins consultation in one of our two medical centres, or the emergency house call? Find the details of SOS Médecins rates for services.
Find the details of SOS house calls rates
How can I obtain reimbursement for my medical fees?
Whether you are requesting total or partial reimbursement for an SOS Médecins medical consultation, or an SOS Médecins medical house call, you must contact our administrative department, located in the SOS Médecins 13th Medical Centre.
Find out the details for the SOS house calls rates
Find out the details of the fees for SOS Médecins consultations
What are the prices for SOS Médecins visits and consultations?
Plan serenely the payment of your medical care, for an emergency house call or for a consultation in our SOS Médecins Medical Centre, using the summary of prices for SOS Médecins Grand Paris medical services.
Find the breakdown of prices for SOS Médecins home visits